← Index

Help Scout MCP Server

io.github.drewburchfield/help-scout-mcp·v1.7.0·Search
Quality Score
90
/100

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

§01  Install
Claude Desktop (claude_desktop_config.json)
{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<your-helpscout_app_id>",
        "HELPSCOUT_APP_SECRET": "<your-helpscout_app_secret>",
        "REDACT_MESSAGE_CONTENT": "<redact_message_content>"
      }
    }
  }
}
Cursor (.cursor/mcp.json)
{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<your-helpscout_app_id>",
        "HELPSCOUT_APP_SECRET": "<your-helpscout_app_secret>",
        "REDACT_MESSAGE_CONTENT": "<redact_message_content>"
      }
    }
  }
}
Cline (cline_mcp_settings.json)
npx -y help-scout-mcp-server
§02  Environment variables
HELPSCOUT_APP_ID
requiredsecret

Help Scout OAuth2 App ID (also accepts HELPSCOUT_CLIENT_ID)

HELPSCOUT_APP_SECRET
requiredsecret

Help Scout OAuth2 App Secret (also accepts HELPSCOUT_CLIENT_SECRET)

REDACT_MESSAGE_CONTENT

Hide message bodies in responses for compliance (true/false)

§03  MCP Quality Score  ·  methodology
freshness
25
completeness
15
installability
25
documentation
15
stability
10
§04  Alternatives in Search