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io.github.mikimatsub/swsd

io.github.mikimatsub/swsd·v2.0.2·Memory & RAG
Quality Score
90
/100

MCP server for SolarWinds Service Desk: tickets, knowledge base, and the service catalog.

Repository →Website →
§01  Install
Claude Desktop (claude_desktop_config.json)
{
  "mcpServers": {
    "swsd": {
      "command": "npx",
      "args": [
        "-y",
        "swsd-mcp"
      ],
      "env": {
        "SWSD_TOKEN": "<your-swsd_token>",
        "SWSD_BASE_URL": "https://api.samanage.com",
        "SWSD_PROFILE": "agent"
      }
    }
  }
}
Cursor (.cursor/mcp.json)
{
  "mcpServers": {
    "swsd": {
      "command": "npx",
      "args": [
        "-y",
        "swsd-mcp"
      ],
      "env": {
        "SWSD_TOKEN": "<your-swsd_token>",
        "SWSD_BASE_URL": "https://api.samanage.com",
        "SWSD_PROFILE": "agent"
      }
    }
  }
}
Cline (cline_mcp_settings.json)
npx -y swsd-mcp
§02  Environment variables
SWSD_TOKEN
requiredsecret

SolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.

SWSD_BASE_URL

SWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.

SWSD_PROFILE

Tool registration profile: 'triage' (12 read-heavy tools), 'agent' (27 default), 'knowledge' (15 KB-author), 'full' (29 every tool).

§03  MCP Quality Score  ·  methodology
freshness
25
completeness
15
installability
25
documentation
15
stability
10
§04  Alternatives in Memory & RAG
DoneThat
ai.donethat/donethat

Privacy-first work tracking with summaries, reports, coaching, and AI-ready long-term memory.

Fodda Knowledge Graphs
ai.fodda/mcp-server

Expert-curated knowledge graphs for AI agents — PSFK Retail, Beauty, Sports and more.

ai.meminal/meminal
ai.meminal/meminal

Memory for deep conversational context across any platform